Privacy Policy

1. Introduction

This Privacy Policy describes how VD COMPUTERLAND CENTRE LIMITED (“we,” “us,” “the company”) processes personal data of individuals in the context of operating the IT/Technology and Digital Goods E-Shop www.computerland.com.cy (“Website”), in accordance with Cyprus Law 125(I)/2018 and Regulation (EU) 2016/679 (GDPR).

2. Data Controller – Contact

The data controller is VD COMPUTERLAND CENTRE LIMITED, with registered address at 29, Ayias Fylaxeos str., 3025 Limasol, Cyprus. For any questions or to exercise your rights, please contact  eshop@computerland.com.cy

3. Categories of Personal Data

When using the eShop and digital services/products, the company may process the following data:

  • Full name
  • Contact details (phone, email, physical address)
  • Registration and login data (username, password, IP address, cookies)
  • Order history (products, quantities, time/method of purchase/download)
  • Financial information (billing data, payment method, IBAN if required)
  • Preferences/account settings/language
  • Technical data (device/browser info, for analytics and security)
  • Any other information necessary for the performance of your order or contract

4. Source of Collection

Personal data is collected directly from you during registration, purchase, communication, or use of the Website, and automatically through cookies and analytics tools (see Cookie Policy). Additionally, in some cases, data may be sourced from:

  • Public or lawful databases (e.g. registries)
  • Professional partners (e.g. invoicing providers, carriers, payment processors) who comply with applicable law

5. Purposes of Processing & Legal Basis

Data is used only for legitimate business purposes, such as:

  • Execution/fulfillment of orders (physical & digital products)
  • Issuance of invoices/receipts and compliance with legal or tax obligations
  • Management of user account, support requests, communications, and product listings
  • Providing secure operation of the eShop & protection against fraud or malicious activity
  • Analysis of traffic and purchase data for eShop optimization (see Cookie Policy)
  • Communication regarding transactions, orders, support, and informative materials (subject to consent where required)

Processing is based on:

  • The company’s legitimate interest in operating the eShop
  • The performance of a contract
  • Compliance with legal and tax obligations
  • Your consent, where required (e.g. marketing)

6. Security & Minimization of Disclosure

We implement appropriate technical and organizational measures, including:

  • Prevention of unauthorized access, alteration, loss, or destruction of personal data
  • Access control (encryption, password policies, role-based access, firewall)
  • Limited access to data only by specifically authorized personnel
  • Regular training of staff and revision of internal policies

Disclosure to third parties occurs only when required by law or strictly necessary for eShop operation (e.g. payment processors, carriers, IT support, digital product providers), with minimization of the data shared.

All third-party recipients are contractually bound to ensure data protection and to erase such data at end of processing. Our liability is limited to the extent provided by law and excludes any act or omission of third parties outside our control.

7. Data Transfers Outside Cyprus/EU

Transfers of personal data outside the EU are performed only when strictly necessary (e.g. for the use of global cloud/email or digital goods providers – see provider terms), and always in accordance with the legally required safeguards and protections.

The company bears no direct or indirect liability for events beyond its reasonable control related to the processing or transfer of data to parties outside the EU, provided all legal obligations are met, all necessary measures taken, and there is no proven fraud or gross negligence by the company.

8. Data Retention

Personal data is kept for as long as required to fulfil contractual, legal/tax purposes or to maintain your eShop account. Indicatively:

  • Identity, contact & order history: until you request account deletion or in line with statutory retention periods
  • Technical/analytical cookie data: as detailed in our Cookie Policy

After such periods, data is permanently and securely deleted.

9. Your Rights & Response Times

Under Cyprus law and the GDPR, you have the right to:

  • Access your personal data
  • Rectification/Completion/Update
  • Erasure/right to be forgotten (where applicable)
  • Restriction or objection to processing
  • Data portability (where applicable)
  • Lodge a complaint with the Office of the Commissioner for Personal Data Protection Cyprus

We will respond in writing to any valid right request within 30 days, unless complexity or legal reasons require more time, in which case you will be informed of any such extension.

10. Obligation to Provide Data

Provision of core data is necessary for purchases and fulfillment of eShop services. Failure to provide may prevent us from completing your order, setting up an account, or supplying digital goods.

11. Automated Decision-Making

No automated decision-making or profiling that produces legal effects is performed.

12. Contact

For any inquiries, requests or to exercise your rights, contact eshop@computerland.com.cy

This Policy was last updated on 24/04/2025